Terms of service
Last updated: June 2026
By accessing and using the Essência Decor Studio website, you agree to be bound by these Terms of Service.
1. General Information
Essência Decor Studio offers handcrafted candles and jesmonite décor pieces made in Portugal.
We reserve the right to update or modify these Terms of Service at any time without prior notice.
2. Products
All products are handmade and, as such, may feature slight variations in colour, texture, finish, dimensions, or fragrance.
These variations are a natural characteristic of handcrafted products and should not be considered defects.
Product images displayed on the website are for illustrative purposes only. Slight differences may exist between the images and the final product received.
3. Candle Safety
Candles must always be used responsibly and according to the provided safety instructions.
Never leave a burning candle unattended, near flammable materials, or within reach of children or pets.
Essência Decor Studio is not responsible for any damage, injury, or loss resulting from improper use of our products or failure to follow candle safety guidelines.
4. Orders
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse or cancel orders in exceptional circumstances, including pricing errors, material unavailability, or suspected fraudulent activity.
5. Pricing and Payment
All prices displayed on the website are shown in Euros (€) and include VAT where applicable.
Orders will only be processed after payment has been successfully confirmed.
We reserve the right to modify prices at any time without prior notice.
6. Production and Shipping
Most products are handmade to order.
Production and delivery times displayed on the website are estimates and may vary during busy periods or due to circumstances beyond our control.
We are not responsible for delays caused by shipping carriers, customs procedures, or force majeure events.
7. Returns and Refunds
Please refer to our Return & Refund Policy for complete information regarding cancellations, returns, replacements, and refunds.
8. Limitation of Liability
To the fullest extent permitted by law, Essência Decor Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall never exceed the amount paid by the customer for the product in question.
9. Intellectual Property
All content on this website, including text, photographs, graphics, logos, designs, and other materials, is the property of Essência Decor Studio and may not be copied, reproduced, distributed, or used without prior written permission.
10. Contact Information
If you have any questions regarding these Terms of Service, please contact us at: